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Meanwhile, you can also check out a couple of our other tutorials, including how to enable noise cancellation in Microsoft Teams and how to create memes in Teams. Hopefully, that will get you a definitive answer on how to solve the issue you are facing. If that also doesn’t pan out, log into the Teams support site ( visit) and post your query on the Teams support forum. If it doesn’t, we suggest you check the official Teams help center to see if you can find a solution there. Now that you know how to clear the cache of the Microsoft Teams app on Windows and Mac, I hope this guide helps solve your problem. Troubleshoot Problems with MS Teams Like a Pro

However, all of your chats, messages, and meetings, will not be deleted, and you will still be able to access them once you log in.

Like on Windows, this will sign you out of the app and delete your settings. Once you relaunch Microsoft Teams, the app will create a whole new set of cache files, which should hopefully get rid of the issues you were facing. You have now successfully cleared the Microsoft Teams cache on Mac, and you can now close Keychain Access. Right-click on this item and select “ Delete“. Finally, you have to search for “Microsoft Teams” in Keychain Access and locate the “ Microsoft Teams Identities Cache“. Step 6: Finally, launch the Teams app and sign in with your Microsoft account to begin using Teams.7. Step 5: Perform a double click on the Microsoft Teams installer and follow the easy on-screen instructions to install Teams. Step 4: After deleting Teams, visit this page of Microsoft and download the latest version of the Teams app. If asked for the authentication, please do the needful to delete the Teams app from your Mac. For more information, see How do I get access to Microsoft Teams For information about supported browsers for Teams on the web, see Web clients for Microsoft Teams. Step 3: Perform a right-click on the Microsoft Teams app and then click the Move to Bin option. Find Teams on the web at To use Teams, you need a Microsoft 365 account with a Business or Enterprise Microsoft 365 license plan. This folder includes all installed apps on your Mac. Step 2: In the Favorites section of Finder, click on Applications to open the Applications folder. Step 1: Open Finder by clicking on its icon in the dock or using search. Step 5: Launch the Teams app using Start/taskbar search and then sign-in to Teams using your Microsoft account. Step 4: Click the Install button to download and install the Teams app. Step 3: Once the Teams is uninstalled and removed, open the Store app, search for Microsoft Teams, and click on its entry to open the dedicated Microsoft Teams page.